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Shipping & Delivery
We provide Free Worldwide Shipping. For more information on shipping times and cost, please see the table below.
*Other countries include:
Argentina, Austria, Belgium, Brazil, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, India, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, United Arab Emirates
NOTE
Please add 4 additional business days to your shipping time when you have requested a personalized item. - Shipping times are estimates quoted by our courier companies, so JOOPITA cannot be liable or held responsible for delays after dispatch. Delays happen on occasion due to uncontrollable factors, but we do our best to limit any inconveniences that may arise. If you have any other questions about shipping, let Customer Love know.
Customs Duties
Shipments will be delivered with duty and tax unpaid.All customs duties or taxes must be paid by customers referring to local custom policy. - JOOPITA is committed to taking care of all the required paperwork in order for the parcel to clear customs.
Restrictions
Please note that there are some restrictions such that our carriers can't ensure safe delivery to certain addresses (and let’s be real, there's nothing worse than a lost package). So please be sure to provide your address with specific details such as street number/building number if you have one.
Shipping address limitations
We cannot ship to APO/FPO/DPO addresses in all countries. - We cannot ship to non-continental Europe, usually referred to as the islands and territories affiliated with the aforementioned European countries.s. - The shipping fee and shipping time might differ between contiguous United States and other Insular areas (e.g., Puerto Rico).
Failed Delivery Situation
We are not responsible for any failed delivery attempt caused by negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you. If you find that your order information is wrong, please contact us at love@shopjoopita.com with your order number and correct information before the order is shipped out, and as soon as possible.